chase customer service

JPMorgan Chase is one of the biggest financial company in the US. Chase provides banking services in the US and also other countries (some). Now, if you’re having any problems with Chase and you want to contact them with any of your problems, you can do so with the help of their dedicated Chase customer service on phone & email. We’ll be sharing how to contact them on Chase customer service phone number and other ways.

Chase Customer Service

You can use the following Chase customer service toll free number to contact Chase customer service for most of your issues.


Chase Customer Service phone numbers

Chase Issue/Department Customer Service Phone Number
Home Equity Phone Number (New Customers) 1-888-342-4273
Home Equity Phone Number (Existing Customers) 1-800-836-5656
Mortgage Support (New Customers) 1-800-873-6577
Chase Mortgage Support (Existing Customers) 1-800-848-9136
Chase Student Loans 1-800-487-4404
Chase OnePass Plus or MileagePlus Card 1-800-888-8756
Chase Rapid Rewards 1-800-792-0001
Chase Freedom Cards 1-800-524-3800
Investments and Retirement Planning 1-800-392-5749
Investments and Retirement Planning 1-855-800-8053
Business Banking Phone Number (Existing Accounts) 1-800-CHASE38 (1-800-242-7338)
Chase Business Banking (Information) 1-800-CHASE24 (1-800-242-7324)
Auto Loan Customer Service 1-800-336-6675
Chase Military Personnel and Veterans (Outside US) 1-318-340-3308
Chase Military Personnel and Veterans (US Only) 1-877-469-0110
TTY/TDD Machines 1–800-CHASETD (1-800-242-7383)

Chase Credit Card Customer Service Phone Number

 Card Type  Chase Customer Phone Number
Personal Credit Cards (US Only) 1-800-432-3117
Personal Credit Cards (Outside US) 1-302-594-8200
Business Credit Cards (US Only) 1-888-269-8690
Business Credit Cards (Outside US) 1-480-350-7099
Credit Card Payment By Phone 1-800-436-7958

More Chase Customer Service Phone Numbers

 Department  Chase Customer Service Phone Number
Auto Finance 800-336-6675
Checking, Savings, CDs & ATM/Debit Cards 800-935-9935
Personal Credit Cards for Online Account Management 800-432-3117
Business Credit Cards for Online Account Management 888-269-8690
Student Loans 800-489-5005
Home Equity Line of Credit & Loans 800-836-5656
Investments / Retirement 800-392-5749
Mortgages (Purchase and Refinance) 800-848-9136
Online Banking 877-242-7372
Commercial Banking 877-226-0071
Business Banking Accounts 800-242-7338


Chase Bank Credit Card Customer Service

Chase Bank Credit Card Customer Service Phone Number

You can get Chase Bank credit card customer service by dialling the following toll free phone number:



1-302-594-8200 (outside US)

Chase Bank Credit Card Email Support

Chase bank provides exclusive support for credit card users through email too. Use the below given link to get email support from Chase. Keep in mind that you must have their username and password for getting email support on next page.

Pay Credit Card Bills

Use the below given links to get more info on paying credit card bills and support for that from Chase Bank:

Chase Bank Personal Banking Customer Service

Chase Bank Personal Banking Customer Service Phone Number

Below given is the 24/7 support number for Chase Bank personal banking:

For existing customers:


For online banking questions:

1-877-CHASEPC (1-877-242-7372)

For Deaf & Hard of hearing customers:

1-800-CHASETD (1-800-242-7383)

Chase Bank Personal Banking Email Support

Use the below given link to get dedicated personal banking email support from Chase:

Chase Bank Home Equity Customer Service

Chase Bank Home Equity Customer Service Phone Numbers

Use the following phone numbers to get support from Chase Bank home equity department:


For deaf & hard of hearing customers:


Chase Bank Home Equity Email Support

Use the following link to get support from Chase Bank home equity department. You need to have the username and password of your Chase bank account for this though.

Chase Bank Live Chat

Chase bank live chat is actually non-existent, but they do provide instant support via their twitter handle. You can get support from Chase bank twitter support team using the link given below:

It would be better to tweet to them your issues, rather than messaging them on Twitter.

Chase Mailing Address

Here is the Chase mailing address to get Chase customer service on mail (normal mail, not email) :

Head Quarters

National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520

Card Services

P.O. Box 94014,
Palatine, IL 60094-4014.

Card Services,
P.O. Box 15298,
Wilmington, DE 19850

Active duty military

SCRA enrollment for Card member Services,
P.O.Box 94252,
Palatine, IL 60094-4252.

Chase Customer Service EMail Support

You can get Chase customer service email by going over to the following website :

You have to be logged in to get support on email on this page.

Also check out: Bank of America customer service & Wells Fargo customer service

Chase Customer Service

I hope you got what you were searching for and also you might have got. And also you should’ve got the Chase Customer service support you wanted to get with your issues. Don’t forget to share this page on Facebook & Twitter with your friends and family.


  1. I opened a savings account on 3-13-17. I received a temporary bank card (with out my name on the card) & I was advise that one would be mailed to me with my name on it.
    A couple of weeks ago I went to the bank to make a deposit and was advise that my temporary card has expired.
    I met with Mohanned Alam (officer) and he advised me that my card with my name will be sent to me and will take about a week. Its been over a week and I called Mr. Alam but could only leave a message. No one from the Diamond Bar branch has returned my call.
    As of this date, I still do not have my ATM Card……..Please advise what the problem is and why no one returns my calls……….this is making me think I made a mistake to open an account with Chase.

  2. Hello my name is LaVonna Swarb I just gotten approved for a chase freedom card. My question is I missed placed the paper I wrote the app number on and now I can’t find it. My son is co-app on the card and I had him to use his e-mail address so we could look up our account. How do I go about getting my I D number so I can have him sit up a online account for us. I believe you said I would receive our cards in 7-10 business days now will the transfer that I authorized go before card is activated or do I wait to see if the transfer is done now then receive my cards and activate just cards when I get them. And the transfer is done before I get the cards since I’ve already been approved for the credit cards I didn’t know how that worked and you’ve already deducted the money from our card account already so that means we should have at least 3,045 dollars of credit on both cards witch it would be 1527.50 each if I’m right. Please respond back asap so he can get this done for us. Thank you LaVonna Swarb

  3. I must tell you Chase is by far the WORST Banking institution I have EVER dealt with in my 50 + years of doing business with any bank . Tring to get through to speak with someone in charge is IMPOSSIBLE , they tell you they are transferring you and someone will be with you in a minute or 2 , I have been on hold listening to music for 27 minutes , I am trying to get a Farm Land Preservation done and I received a E-Mail from Teresa W Childers & La Toga Horne whom OBVIOUSLY DO NOT know how this program works !! They DONT have a CLUE !! I wish to speak with the C.E.O of Chase they say that is not possible ,

  4. july 4th 2019 will be AARON MORALES BIRTHDAY PLZ REOPEN HIS ACCOUNT ASAP 915-777-7427 with a debit card thank u he has not received any debit cards at all